So, here we are back again with another amazing review. Today, you’re gonna have a review about some of the best headsets for business calls. Our experts have shortlisted a few of them that have proved themselves very well while testing.
A customer care representative or a receptionist both have to wear headphones all day long. Therefore, you must be looking for those headsets that are very lightweight and comfortable and won’t cause any fatigue, or irritation while wearing them on your job.
Therefore, you’re gonna see the headsets that have proved themselves quite well in terms of:
- Foam paddings
Top-Selling Headsets For Business Calls Review 2021
- 1 Top-Selling Headsets For Business Calls Review 2021
- 2 1: Plantronics Savi 8220 Wireless Headphone (High Valued For Call Center)
- 3 Specifications
- 4 Key Features
- 5 2: Plantronics CS540 Wireless DECT-Lifter Headset (Highly Durable For Office)
- 6 Specifications
- 7 Key Features
- 8 3: Plantronics Voyager Focus UC Headset (Highly Noise Canceling)
- 9 Specifications
- 10 Key Features
- 11 4: Sennheiser Consumer Audio SC-660 Headset (Double-sided)
- 12 Specifications
- 13 Key Features
- 14 5: Logitech Zone Wireless Headset (Microsoft Certified)
- 15 Specifications
- 16 Key Features
- 17 6: Jabra Evolve 65 Wireless Stereo Headset (Affordable For Call Centre)
- 18 Specifications
- 19 Key Features
- 20 7: Jabra Evolve 40 Professional Headset (High Performing For Skype Calling)
- 21 Specifications
- 22 Key Features
- 23 8: AGPtEK Cord Headset With Dialpad (Efficient For House Calling Center)
- 24 Specifications
- 25 Key Features
- 26 9: RJ9 Cord VJ Headset For Phone (IP Phone Compatible)
- 27 Specifications
- 28 Key Features
- 29 10: Plantronics CS540 VoIP Wireless Headset (Avaya Compatible)
- 30 Key Features
- 31 11: Jabra Pro 930 Wireless Headset (Mono Lync Optimized)
- 32 Specifications
- 33 Key Features
- 34 12: Sennheiser SC 165 Headset (USB-Connector)
- 35 Specifications
- 36 Key Features
- 37 13: Sennheiser SC 665 Headset (UC Optimized)
- 38 Specifications
- 39 Key Features
- 40 14: Plantronics EncorePro HW540 Headset (Efficiently Convertible)
- 41 Key Features
- 42 FAQs
- 43 Final Conclusion
- 44 Buying Guide: Best Headset for Business Calls
- 45 Build Quality
- 46 Design
- 47 Ear-formation
- 48 Wearing
- 49 Comfortability
- 50 Compatibility
- 51 Vocal Drivers
- 52 Microphone
- 53 Noise Cancellation
- 54 Connectivity
Are you looking for extremely efficient headsets for business calls?
Are you a receptionist and tired of substandard headsets for IP phones?
Are you a customer care representative and unable to find an efficient Avaya headset?
If your answer is, Yes.
Then you must have a look at our handpicked business calling headsets. These are tested and reviewed unbiased based upon their:
- Sound Quality
- Mic Sensitivity
- Connectivity i.e Corded/Cordless
Now, let’s just get straight to the top-rated headsets for business calls 2021:
1-Plantronics Savi 8220 Wireless Headset
2-Plantronics CS540 Wireless DECT-Lifter Headset
3-Plantronics Voyager Focus UC Headset
4-Sennheiser Consumer Audio SC-60 Headset
5-Logitech Zone Wireless Headset
6-Jabra Evolve 65 Wireless Stereo Headset
7-Jabra Evolve 40 Professional Headset
8-AGPtek Cord Headset With Dialpad
9-RJ9 Cord Headset For Phone
10-Plantronics CS540 VoIP Wireless Headset
11-Jabra Pro 930 Wireless Headset
12-Sennheiser SC 165 Headset
13-Sennheiser SC 665 Headset
14-Plantronics EncorePro HW540 Headset
1: Plantronics Savi 8220 Wireless Headphone (High Valued For Call Center)
The first rank of Best Headset For Business Calls Review is occupied by this simple-looking but high-functioning Plantronics Savi 8220. It has extreme integration with smartphones, PC, and Deskphones with premier comfort.
So the Savi 8220 has an exceptional grade of comfortability with its ultra-lightweight built along with a finely padded headband and earcups. The exquisite memory foam paddings on the headband and ear cups make you feel cozy while communicating through them.
This headset has minimalistic-sized audio drivers with a fine-grade vocal quality. These vocal drivers have an amazing stereo sound functionality along with a swivel-mic with which one can have crystal clear communication and efficient dealing with clients.
Savi 8220 has an efficiently working mic that reduces the background noise to a dead silent ambiance. Whereas the mic has a fine swivel movement, although it gives you 17 Hrs of talk time with a heavy-duty battery.
Perhaps it has wireless connectivity but still, the workability is of supreme quality. With wireless connectivity up to 179 meters.
- Stable connectivity with USB type
- ANC functionality
- 179 meters roaming range with supreme wireless interface
- 17 Hrs talk time with a sturdy battery
- Highly efficient vocal drivers with stereo sound
- Swivel mic with amazing background noise reduction
2: Plantronics CS540 Wireless DECT-Lifter Headset (Highly Durable For Office)
Plantronics CS540 Wireless DECT-Lifter Headset has a compact size and an ultra-lightweight built. Although it has a monaural formation that is single-sided. Along with compact size, it has different kinds of wearing formations.
So it can be worn through an in-ear snuggle fit. Therefore you can use the wearing limbs that would assist you to wear this with over-head formation or on-ear formation. All three wearing formations are very comfortable along with high-grade vocals.
This business calling headset has wideband audio drivers that are renowned for their finer quality that has no distortion. Although it has a high-sensitivity mic that delivers amazing vocals. So the mic is easy to control with an on-ear command button.
It has a single-command button operation that has made it easy to control while working. You can control volume, mic muting or unmuting, etc with just a single command button. Although its wireless interface doesn’t affect its working.
Plantronics CS540 has a high-powered wireless interface that has an extended range of 120 meters. So, it has a premium feature that is a multi-collab system. This feature lets you have a multi-personnel call without any issue.
- Monaural wearing
- 120 meters wireless range
- Wideband audio drivers
- ANC mic
- Variety of wearing formation
- Single touch commands
- Multi-collab enabled system
3: Plantronics Voyager Focus UC Headset (Highly Noise Canceling)
The Plantronics Voyager Focus UC Headset is extremely comfortable with prime-quality cushion earcups. These squishy ear cups have layered the bold vocal drivers that make you hear your caller’s voice despite being in a noisy space.
The audio drivers have amazing built quality along with high-performance ANC functionality. It has 3 built-in extremely noiseless mics that give immaculate communication and move you one step ahead to a fruitful business call.
Although the Plantronics Voyager Focus UC is the best headset for business calls because of its mighty power backup. It gives you an amazing 12 hours ANC activated talk time and 15 hours overall backup with its highly efficient wireless interface.
It has dual connectivity with a wireless dongle and a Bluetooth interface. Although the Bluetooth interface lets you have compatibility with Mac, iOS, and Android.
- USB-Type A
- High-grade distortion isolation
- Stereo grade vocal driver
- Prime ANC
- 3-noise reduction mics
- 15 Hrs. talk time with a single charge
- Wireless dongle and Bluetooth connectivity
4: Sennheiser Consumer Audio SC-660 Headset (Double-sided)
Sennheiser Consumer Audio SC-660 is a supreme padded headset with dual-sided audio drivers. They have impeccable memory foam padding around them and on the headband.
Although Audio SC-660 has wideband audio drivers that give an amazing real-life vocal quality. It has ANC functionality that eradicates every unnecessary background noise that can distort your business call.
So the Audio SC-660 has a prime ANC activated mic with which your speech transmission gets delivered without any distortion. The mic is intact with a highly flexible limb that gives the perfect positioning of the mic. Whereas the Audio SC-660 has nothing to do with a dedicated setup while using it.
This durable hard plastic is probably the best headset for business calling has convenient call controls on the line. Also, it has ActiveGard protection that helps you to be safe from acoustic shock.
- Wideband vocal drivers
- Noise-canceling microphone
- Convertible mic limb
- Hard plastic make
- Memory foam padded earpads and headband
- Configured call control
- ActiveGard protection
5: Logitech Zone Wireless Headset (Microsoft Certified)
Logitech Zone is the Microsoft-certified headset for business calls due to its convenient controls. Although it has on-ear wholesome controls from volume control to mic muting and unmuting along with initiating Cortana Voice Skills.
It has remarkable comfortability in terms of wearability and usage. Logitech Zone has finely padded audio drivers that have surrounded the audio drivers. Although the headband is layered with silicone.
This padding and layering let you have an extremely comfortable feeling even after wearing them for hours continuously.
Its premier audio drivers are immersive due to which you experience virtual surround sound. These immersive nature sound drivers make you hear each n every query of your customers despite being in the noisy and stuffed space of call centers or offices.
Although it has high-grade ANc functionality that can help you get rid of surrounding noise and keep your mic truly speech transmission centric.
Whereas the noiseless mic has an effective liaison with other calling applications other Microsoft teams and Lync due to its fast wireless interface compatibility.
Logitech Zone has supreme wireless interface connectivity that gives you convenient connectivity. Although it has a wide range of 30 meters that gives you a boardroom for relaxation.
Another amazing feature you would have with Logitech Zone is its efficient tagging with Logi Tune App. This tagging will let you have a wholesome monitoring feature along with 5-band EQ sliders along with the latest software updates.
- Dual-sided foam-padded vocal drivers
- Cortana voice command
- On-ear voice controls
- ANC functionality
- Immersive audio drivers
- Convertible noiseless mic
- Logitech app compatibility
- High-speed wireless interface
- Silicone headband
6: Jabra Evolve 65 Wireless Stereo Headset (Affordable For Call Centre)
Jabra Evolve 65 is probably the most admired headset among the best headsets for business calls. It is amazingly inexpensive along with a highly efficient wireless interface and noise reduction functionality.
It has a scorching 30-meter wireless range that works significantly with high pace connectivity. Although its battery pack has a supreme charging storage capacity that lasts at least 15 days along with 14 hours of Pro-ANC talk time.
The anti-noise canceling functionality of Jabra Evolve 65 works in collaboration with the audio drivers and built-in mic. Although the supreme grade mic is already functional with noiseless speech transmission. Therefore the ANC adds more to its ability.
Whereas the vocal drivers have prime grade paddings with their squishy over-ear formation. This isolates the sound from ambient distortion and enhances its quality to a seamless class. Whereas it can be heard clearly on every device that is compatible with Jabra Evolve 65.
Jabra Evolve 65 has extensive connectivity with device storage of 8 pairs along with double device connectivity through a USB dongle and Bluetooth interface. These compatibility factors have made Jabra Evolve 65 integrated with every latest UC platform.
- 30 meters wireless range
- 15 days standby time along with 14 Hrs. ANC activated talk time
- PNC activated
- Stereo audio drivers
- Noiseless prime grade mic
- 8 paired device storage and dual device connectivity
- USB AC powered for PC compatibility
- Integratable with latest UC platforms
- On-ear wholesome controls
Jabra Evolve 65 is extremely compatible with a very comfortable over-ear formation. So, it has a 30 meters range of wireless communication along with a super silent mic. Although the Jabra Evolve 65 lacks proper fitting for small head users.
7: Jabra Evolve 40 Professional Headset (High Performing For Skype Calling)
The Jabra Evolve 40 is the most proficient and intelligent headset that has improved connectivity along with high compatibility with USB connectors.
It has a 3.5mm audio headphone jack that has a plug n play tendency. Although the audio jack provides impeccable clarity of vocal drivers.
Jabra Evolve 40 has Hi-Fi HD vocal drivers that are aligned with highly functional ANC. Its ANC has an upkeep functionality that nullifies the ambient noise amazingly. This functionality also takes part in mic speech transmission.
Its noise reduction mic functions along with the ANC to deliver a ClearCast vocal quality no matter if you’re working in any grade of noise ambiance with its smart features.
This Jabra Evolve 40 has the most convenient switching and controls you would ever see. These controls are highly smart sensing for its engagement.
Although Jabra Evolve 40 has a clever call transfer feature that lets you transfer calls to other customer service representatives or higher officials in real-time.
- 3.5mm jack with USB connector
- HiFi HD vocal drivers
- State-of-the-art ANC
- Magnet clicking boom arm headband
- Intelligent busy light signaling
- Integrated Jabra cal transfer
- Jabra smart controls
- Noiseless mic
8: AGPtEK Cord Headset With Dialpad (Efficient For House Calling Center)
The AGPtEK Cord has an FSK/DTMF caller id with automatic detectability. It has efficient memory storage that can store up to 35 missed calls, along with 5 dialed number memory.
Its memory storage has a storage memory configured with dual digit PABX code for further numeric alteration.
The numeric alteration of AGPtEK Cord has an extension of 32 digits portraying efficiently on the green-colored vision-friendly backlight.
The backlight support has a highly illuminated LED indication with which you can be aware of mic muting or call engaging signs concerning its controls.
It has convenient controls on the dial pad. These controls have wholesome dedicated volume controls along with alternating default ringtones and ringtone volume. This command box facilitates ANC functioning too.
Therefore, with AGPtEK Cord with a dial pad, you can turn ON and OFF THE ANC functionality according to your own choice in contrast with ambient distortion. Although it has a flash timing range varying from 100ms to 600mc. So you can set it according to yourself.
- FSK/DTMF caller ID with auto-detection
- Efficient memory storage
- Dual digit PABX code integration
- 32 digits alteration
- Vision-friendly backlight
- Smart LED indication
- Handy commands
- The proper volume adjustment feature
- Ringing tone adjustability
- 100ms to 600ms flash time range
- Handy On/Off ANC
9: RJ9 Cord VJ Headset For Phone (IP Phone Compatible)
RJ9 Cord VJ is a cheap business-calling headset with amazing build quality. It is crafted with hard plastic that lasts longer than you imagine. Although it has a fine grade design that makes it ergonomic.
The RJ9 Cord VJ is very low-priced and compatible with an IP phone. It has extensive compatibility with all Plantronics series phones that is tremendous. On the other hand, the RJ9 Cord VJ has zero affiliation with Cisco phone compatibility.
RJ9 Cord VJ has a matchless vocal quality. Its wideband vocal drivers have premium ANC that keeps the audacity optimal along with prime noise isolation due to its squishy foam paddings.
It has exquisite foam padding on-ear cups and a headband. The paddings won’t even make you realize that you’re wearing RJ9 Cord VJ even after a long tiring session at the call center. Apart from premium noise isolation, it has an extremely noiseless mic.
The RJ9 Cord VJ has a dope-looking mic with efficient noise-canceling functionality. Although the mic exhibits immaculate speech transmission.
- Highly compatible only with an enormous range of Plantronics phone series
- Wideband vocal drivers
- ClearCast mic for seamless audio transmission
- ClearCast communication with latest ANC functionality
- True to fit for various users
- Extensively comfortable with fluffy leatherette ear cushions
- Hard plastic make with accurate designing
10: Plantronics CS540 VoIP Wireless Headset (Avaya Compatible)
Plantronics CS 540 is the most compatible Avaya headset for business calling you may ever see. It has a highly configured connector cord. This connector cord has multi-dimensional connectivity with enormous devices, it has fine-grade protective layers.
Its fine-quality latex covering on the connector cord keeps it safe from breaking or shattering apart. It has class-A Avaya compatibility with a sturdy build feature along with fine grade vocal drivers and a noiseless mic.
Plantronics CS540 has an amazing mic and vocal drivers with seamless performance. Although the Plantronics CS 540 has premier ANC. The ANC makes the audio sleek and highly noiseless so you can communicate efficiently along with easy-to-handle controls.
Plantronics CS 540can be controlled conveniently with just a single tap button. You can mute/unmute or adjust the volume with just a single button. Although it has a smart LED indication in case of on-call, muting, or call transferring.
- Highly integrated connector cord
- Finely layered with latex
- High-class Avaya compatibility
- Smart design
- Compact size
- Single-button control
- Smart LED indication
- High performing ANC
11: Jabra Pro 930 Wireless Headset (Mono Lync Optimized)
Jabra Pro 930 is a high-power wireless headset that ranges up to 120 meters. It has very amazing performance along with superior connectivity. Although this Jabra Pro 930 possesses fine-grade audio drivers with sharp clarity.
The vocal drivers have DND infused sound mechanism that makes you hear each n every word clearly due to the foam paddings around it. These vocal drivers are extremely distortion-proof because of squishy paddings along with optimal hearing.
Because the Pro 930 has an optimal volume adjustment functionality. This volume adaptability keeps your sense of hearing safe from extreme audacity. Though Jabra Pro 930 comes along with a finely controlled management remote.
This business-calling-centric Jabra Pro 930 is dedicatedly compatible with remote asset management. This feature lets you manage call management conveniently along with its handy commands.
It is featured with an intuitive command that assists you to mute/unmute your mic without hassle. Though this feature delivers high compatibility with UC appliances along with Jabra Xpress that makes every query to be sought in a single attempt by keeping a soft tone.
- DSD infused sound mechanism
- 120 meters wireless range
- Effective ANC functionality
- Auto volume ranging mechanism to prevent extensive volume
- Highly compatible with remote asset management
- Instinctive command feature with UC appliances
- Features Jabra Xpress for one go functionalities
- Supreme Safe tone
12: Sennheiser SC 165 Headset (USB-Connector)
Sennheiser SC 164 is notably an expert use headset for business calls. It has a sleek and compact design that won’t make you feel exhausted at all. Whereas itt delivers incorporated vocal transmission that enhances the clarity immensely.
So the vocal transmission is held smoothly with the intact transmission. Although the vocal clarity is quite astonishing due to its upper-grade vocal drivers. These stereo-grade vocal drivers are packed in double ear paddings.
Sennheiser SC 164 has distinguished noise isolation. It has double-coated ear paddings. These ear paddings are incorporated with plushy leatherette and the other one is light acoustic proof foam along with a fine grade mic for clear vocal transmission.
Its mic is probably the core reason along with its fine grade features that you must grab Sennheiser SC 164. As it has a highly efficient ANC functionally mic with a convertible limb. Although it doesn’t have multi-device compatibility.
Sennheiser SC 164 is an exquisite headset for business calls as it has mono device compatible connectivity. Whereas it has a hard plastic make with high detail design.
- Highly professional design with merged transmission
- High clarity stereo sound
- Potential ANC
- Dual ear paddings i.e soft leatherette or light acoustic foam
- Convertible mic limb
- Noiseless mic
- Robust construction
- Catchy design for daily use
- Single-device connectivity with PC, Mobile devices, and Softphones
13: Sennheiser SC 665 Headset (UC Optimized)
Sennheiser Consumer Audio SC-660 is a profoundly comfortable headset. It has dual-sided audio drivers with impeccable memory foam padding around it.
Audio SC-660 has neodymium audio drivers that are surely amazing in terms of vocal clarity and impedance. Although the vocal drivers are packed in memory foam paddings. It has additional safety functionality that keeps you safe from sudden volume bursts.
Sennheiser Consumer Audio SC-660 has efficient ActiveGard Protective Technology. Along with a highly functional ANC that eradicates every unnecessary background noise that can distort your business call.
It has a premier mic with ANC activated. Although the mic functions quite efficiently, its superior noise-canceling functionality makes your speech transmission seamless and notch-less.
Sennheiser Consumer Audio SC-660 headset for business calling has an immense building strength. It is due to the highly efficient embedded headband.
This headband is supremely padded with memory foam And layered with synthetic fabric.
- Intact headband design for extreme sturdiness
- Easy to fold earcups
- ActiveGard Protective Technology
- Squishy leatherette ear puddings with neodymium vocal drivers
- Ultra noise-canceling mic
- The inline call-control unit
- Mixed robust build with steel hinges, aluminum parts, and enhanced wiring
- Exceptional communication compatibility with Cisco, Avaya, IBM
14: Plantronics EncorePro HW540 Headset (Efficiently Convertible)
Plantronics EncorePro HW540 is ultra-lightweight with amazing speech and vocal driver performance. It is probably the most compatible business calling headset with a variety of adaptable headbands.
The lightweight but robust construction of this EncorePro HW540 supports 3 kinds of headband wearings. Although it has a single-sided vocal driver that is layered in a cozy mesh fabric.
EncorePro HW540 by Plantronics has a WideBand audio driver that has an exquisite audacity. Although despite being mono-sided it gives loud and clear vocals along with exceptional ANC.
Its ANC functionality works quite well. Being in a crowded and noisy space won’t affect your speech transmission because of its highly efficient ANC. Although its mic has a custom-toning feature that keeps your voice crystal clear without interruption.
- Exceptional custom mic
- High-grade ANC
- Wideband vocal drivers
- Adaptable headband
- Robust and compact built
- Superior cord
- Foam paddings with mesh fabric
1-Do you need a desk phone to work with Plantronics Savi 8220?
No desk phone is needed at all because it can be used with a PC or mobile.
2-Can you connect Plantronics CS540 with a PC and use it for skype?
Yes, you can connect this with PC through Plantronics APU-Hook 75 and use skype.
3-Is the Plantronics Voyager Focus UC compatible with cordless phones?
With dual device tendency, you can connect a cordless phone, a BlueTooth device.
4-Does the Sennheiser Consumer Audio SC-60 have closed-back over-ear formation?
No, it has a fine on-ear formation while covering your ear partially.
5-Does the Logitech Zone Wireless come with a QI charging pad?
Logitech Zone Wireless is compatible with the QI charging pad although it has to be purchased separately, doesn’t come along.
6-Does the Jabra Evolve 65 have a mute button?
Yes, it has a mute button although it has a red indicator while using it on PC.
7-Does the Jabra Evolve 40 Professional come with the link controller?
This headset for business calls has both the 3.5mm jack and USB connector.
8-Is the AGPtek Cord With Dialpad compatible with MagicJack?
It has a Dialpad that is fully functional with MagicJack.
9-Does the RJ9 Cord remotely answer/end or alert calls?
Being fully-fledged, therefore, it doesn’t have such a feature as a dialer.
10-Is this Plantronics CS540 VoIP compatible with Avaya 1416?
This highly functional headset is readily compatible with Avaya 1416.
11-Does the Jabra Pro 930 mute button work efficiently on Windows 7 64 Bits?
Yes, on windows 7 64 bits the mute button works well in fact with the indicator.
12-Is the Sennheiser SC 165 compatible with Android Cell Phones?
It has a 3.5mm jack that makes it compatible with android phones.
13-Is the Sennheiser SC 665 compatible with MS teams?
Yes, it is compatible with MS teams with few changes prior to your business calls.
14-Is Plantronics EncorePro HW540 a viable option for the 911 dispatcher?
EncorePro HW540 is the most viable option because of its comfortability.
As you have seen, the best headsets for business calls. You might be concerned regarding the most efficient and highly functional for business calls. Here, you might be looking forward to seeking some expert advice.
So, here it is if you are looking for a reception friendly headset then you must go with
- AGPtek Cord Headset With Dialpad
- Plantronics CS540 VoIP Wireless Headset
But if you’re looking forward to a product that has highly efficient working in the call center. Then you must go with the Plantronics Savi 8220 Wireless Headphone. This headset is an expensive one but it is the most exquisite option due to its superior mic and vocal drivers.
If you’re a carefree but class-conscious person and willing to spend a few extra bucks then you must have a Plantronics CS540 Wireless DECT-Lifter Headset. It has a robust construction and superior quality mic and audio driver with a classy stylish look.
Being a budget-conscious but high-quality conscious freak Jabra Evolve 65 Wireless Stereo Headset. It has an attractive low-lie look. It would be the most suitable option for you. Although it has a high-performing mic and audio drivers.
Buying Guide: Best Headset for Business Calls
The dedicated business calling headsets are quite different as compared to other standard ones.
Although you need to know a few facts that would be very helpful for you while purchasing the most viable one for your business calling.
The usual headsets seen in the market do have a robust look but those for business calling possess a sleek and smart look.
They do have a different kind of build quality despite having the same sleek look.
Although the business calling headsets are used continuously and sometimes have to face harsh handling in case of unexpected outcomes after a long and tiring call for sales with some flamboyant personnel.
Therefore you have to choose one that has robust make along with a lightweight but hard metal frame so they can withstand your harsh handling and elongated usage.
Indeed, the headset market is flooded with stylish classy looking options with a high-grade Bazzle-less design.
But, those are good for personalized gaming setup or VR setup. Here, you have to focus on some ergonomic designs that have lie-low looks with a simple appearance so that you can feel acclimatized with the ambiance out there in the call center or office reception.
These business-calling headsets have to be worn for many hours continuously. Therefore you need to choose one that has the most efficient ear-formation. Although the headsets possess one of the 4 major types:
Over-ear formation: This type of ear formation covers your whole ear from the frontal aspect.
On-ear formation: This type of formation just covers your ear partially.
In-ear formation: This type of formation is common in earbuds that fit inside your ear with a latex plug.
Closed-back formation: This type of formation is suffocating because it covers your whole ear from the front and back as well.
Therefore, in case of a viable option for business calling you have to prioritize in-ear formation if you’re doing a reception or personal assistance centric job.
But if you’re looking for a viable option in call centers, then you have to go for those that have on-ear formation. Because the headsets with on-ear formation won’t cause any kind of fatigue or irritation even after several hours.
Although in some cases you can choose over-ear formation. These kinds of headsets are also fine but continuous wearing for hours can cause rashes on your ear because the minor heat coming from your body gets trapped inside the ear cup.
The wearability of business-calling headsets matters a lot. For efficient wearing, there must be a convertible headband. The headband must be lightweight along with supreme quality padding.
The lightweight and subtly padded headband gives you long-time wearability. Although they have to be efficiently grippy from the headband, you can avoid adjustment after every minute.
Whenever you’re buying for business calling then prioritize this point so that you don’t have to compromise on your multi-tasking.
For every headset, comfort and weightlessness are high selling features. But in the case of business calls, comfort has a vital place.
Because in terms of call center usage or reception centric usage, everyone knows that there’s a long and tiring session of sitting and wearing headsets. So, looking for a business calling purpose one should choose the most comfortable and cozy one.
The headsets for business calling must have fine padding of foam that is extremely squishy and comfy. Although the padding layer must be of fine thickness so that the ears may have ventilated ambiance without getting irritated.
There are several options in the market that have high compatibility with this and that. But, for a dedicated business calling headset, there should be some distinctive kind of compatibility with which you can have a convenient setup with a calling system and keep your work going like a slick.
You must be curious to know what kind of compatibility makes a highly functional business headset?
Here is your answer, with which you can have a fully functional business-calling headset.
IP phone connector
These types of connectors may assist you very well while working as a customer care representative or a receptionist.
These are the factors that can fascinate any person that is fond of using headphones because with them you can enhance your level of concentration in your call center job, reception centric job, or even if it is your free time while playing games or watching movies.
In the case of business calling the headsets, the vocal drivers are not concerned with bass boosted vocals or high volume limits.
The thing that matters for a business-calling headset is vocal clarity. Because these are used in a crowdy ambiance. Therefore, you need to have one that has extreme audio clarity.
Although in most cases experts advise using a single-sided option so that you don’t feel any fatigue even after long wearing sessions.
You can use double-sided headsets if their audacity and fitting are optimal. Because long-wearing sessions with such models that have tight-fitting and extreme level volume may affect your hearing and outer ears too.
So, be wise while choosing dual-sided models especially if you’re working in a call center.
A microphone has an amazingly in-depth involvement in the case of business-calling headsets. As you know, a reception-centric job or a call center job both have noisy backgrounds with lots of co-workers around. Therefore you need to have a mic that has amazing sensitivity along with a background noise dampening mechanism.
Although, in most cases, an efficiently working mic has poor performance. Why is it so? It is because of the length of the mic limb. Sometimes the mic limb is larger than the standard size and sometimes it is shorter.
Therefore, choose a mic that has effective background noise reduction functionality along with an optimal size of mic limb.
The noise-canceling functionality is the ability to procure vocals without capturing the background noise. This functionality has revolutionized the headset market immensely. This functionality has improved the audio clarity exceptionally.
Although this technology is functional in almost every other model. But the flaw that has surfaced in few months is that they do have the noise canceling function but still the audio clarity is not that impeccable.
Do you know Why?
Because these are manufactured with two different noise-canceling functionalities are:
- Active noise canceling ANC
- Passive noise-canceling PNC
The difference between these two technologies is the quality of noise reduction. Because in ANC the quality of noise cancellation is in its fullest capacity. But, in PNC the quality is quite shattered with substandard background noise reduction.
Therefore, you have to be a little bit more curious about this thing. Always choose the one that has ANC functionality instead of PNC so that you can have outstanding vocal quality.
This point has a shaky place in terms of performance and usage. They have two paradigms:
As long as the connectivity of a business calling headset is concerned then you might understand that a wired headset has a flaw that is its unwanted distortion whenever you’re not using it.
Although this issue seems to be resolved in the latest models. But still, this issue is accountable. Moreover, the corded ones restrict you concerning the cord length.
But in the case of wireless business calling, the audio quality of both audio drivers and mic is amazing. Perhaps the wireless variants have an amazing range that extends 10 meters.
Whereas the wireless ones being manufactured these days do have Bluetooth and NFC connectivity along with the dongle interface powered with dongle.
So, you must have understood which option is more viable and worth having.
Aharon is a music artist and blogger. He is passionate about music and currently doing bachelor’s from University Of Istanbul in Turkey. Aharon loves to know about the latest musical instruments and products and his passion took him forward to start a blog on it. He aims to provide unbiased product reviews of musical instruments that help other newbies to know what exactly they want in order to know that they are spending their money on a right product